Shipping Policy

Shipping Policy

We understand that receiving your candles promptly and in perfect condition is essential. We’ve crafted our shipping process to ensure a seamless experience from our hands to yours.

Processing Time

Each candle is carefully crafted and inspected before shipping. Please allow 2-3 business days for order processing. Once your order is prepared, we’ll send you a confirmation email with tracking information.

Shipping Options

We offer a range of premium shipping options to meet your needs. Choose from standard, expedited, or overnight delivery at checkout to ensure your candles arrive just when you need them.

Packaging

Your candles will be elegantly packaged to reflect the luxury of our brand, ensuring they arrive in pristine condition. Our packaging is designed not only for protection but also to enhance the unboxing experience.

Shipping Rates

Shipping rates are calculated at checkout, based on your selected method and destination. We strive to offer competitive rates while ensuring the highest quality service.

 

Delivery Time

Delivery times vary based on your chosen shipping method and location. Standard shipping typically takes 3-7 business days, while expedited and overnight options are available for faster delivery.

Order Tracking

Once your order is on its way, you’ll receive an email with tracking details so you can follow your candles’ journey to your doorstep.

Customer Service

We’re here to assist you every step of the way. If you have any questions about your shipment or need special arrangements, please don’t hesitate to contact us at orders@frezcocandles.com.